NO REPLY WITHIN 24-HOURS? CHECK YOUR SPAM, OR TRASH FOLDERS.
We always reply within 24-hours on a Monday to Friday. If it is less than 24-hours before you would like to tour, you should call us by phone. If we do not answer the phone, please leave a voice mail message with your local Portuguese phone number, and we will callback as soon as possible. We are a boutique tour operator and sometimes our office staff is out organizing tours which makes it difficult to respond to tour requests without 24-hours notice.
We welcome all communication, and want to make your adventure the most satisfying and memorable experience.