AOL email warning!

Email replies to AOL accounts may be undeliverable. If you don't receive reply from us within 24-hours, contact us using a different email account, or call us by phone.





If you do not receive a reply within 24-hours between Monday and Friday, please check your Spam or Junk Mail folders. If it is less than 24-hours before you would like to tour, you should call us by phone if there is no email reply. If we do not answer the phone, please leave a voice mail message and we will callback as soon as possible. We are a boutique tour operator and sometimes our office staff is out organizing tours which makes it difficult to respond to tour requests without 24-hours notice.

security and your privacy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information that we request online.

non-solicitation policy

Visitors to our web site will not be solicited in anyway, or by any means by our staff, members or others we know. Lisbon Explorer has a zero tolerance policy for those engaging in unwanted solicitation of visitors without the written consent in advance.

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warning; if you are on this page to request a tour, please use the red button above

Because messages from this page go to our general in-box, it could take days to receive a reply. It is best to use the big red button above. Sending us a tour request from this email page or by phone will only complicate and delay your reservation process with back and forth communications to gather the information we need.

security and your privacy        •       non-solicitation policy        •       flexible cancellation policy        •       work with us