Please send us a message and let us know what's on your mind and how we can help make your visit unforgettable.
fastest response time
The fastest way to reserve one of our listed tours is to click the red 'Request a Tour Here' button on the tour description page. You can then submit a Reservation Request Form with your preferred dates, party size, accommodations, and any special requests, and we will reply within 24 hours.
Please use the email form on this page for services not listed on our website, questions not addressed on the tour description pages, or general inquiries.
security and your privacy
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard your information when you request it online.
non-solicitation policy
Visitors to our website will not be solicited in any way, or by any means, by our staff, members, or others we know. Lisbon Explorer has a zero-tolerance policy for anyone engaging in unwanted solicitation of visitors without written consent in advance.
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warning; if you are on this page to request a tour, please use the red button above.
Because messages from this page go to our general in-box, it could take days to receive a reply. It is best to use the big red button above. If you send us a tour request from this email page, or by phone, we will only complicate and delay your reservation process with back-and-forth communications to gather the information we need.
NO REPLY WITHIN 24 HOURS? CHECK YOUR SPAM, OR TRASH FOLDERS.
We always get back to you within 24 hours from Monday to Friday. If it is less than 24 hours before you would like to tour, please call us. If we do not answer the phone, please leave a voicemail with your local Portuguese phone number, and we will call you back as soon as possible. We are a boutique tour operator, and sometimes our office staff is out organizing tours, which makes it challenging to respond to tour requests without 24 hours' notice.
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aol (America Online) email warning!
Email replies to AOL (America Online) accounts are undeliverable. If you don't get an answer from us within 24 hours, please get in touch with us from a different email account that is not an AOL account.
